In her groundbreaking book about emotional labor, The Managed Heart, Arlie Russell Hochshild suggests that emotions are not simply stored in us waiting to be expressed: they are also produced and managed. The notion and practice of affects management, both privately and socially, are not specific to ...
When first published in 2002, The Rise of the Creative Class quickly established its author Richard Florida as an urban policy and business management guru. The Rise of the Creative Class heralded the emergence of a new class of worker who promised to lead the economy, and along with it the rest ...
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