Who’s the Boss?
In her new book, Beneath the Wage, Annie McClanahan offers an alternative history of service work that spans Pullman porters and Amazon Mechanical Turk clickworkers
Eighty percent of the US workforce now does service work, yet the protagonist that still anchors most histories of capitalism is the unionized, hourly, goods-producing manufacturing worker. In Beneath the Wage: Tips, Tasks, and Gigs in the Age of Service Work (Zone Books/Princeton University Press, 2026), Annie McClanahan argues that this framing ...
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