Who’s the Boss?

In her new book, Beneath the Wage, Annie McClanahan offers an alternative history of service work that spans Pullman porters and Amazon Mechanical Turk clickworkers

Eighty percent of the US workforce now does service work, yet the protagonist that still anchors most histories of capitalism is the unionized, hourly, goods-producing manufacturing worker. In Beneath the Wage: Tips, Tasks, and Gigs in the Age of Service Work (Zone Books/Princeton University Press, 2026), Annie McClanahan argues that this framing ...
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Who’s the Boss?

Low-Paid Industries Rely on Gig Workers. Are They Actually Employees?

A new survey sheds light on the working conditions of New York City’s “independent contractors”

Ask any organizer and you’ll hear how hard it is to reach gig workers. These workers typically lack a physical place of work or regular schedule (though many work all the time), and their work is poorly measured in Census Bureau and Bureau of Labor Statistics datasets. The gig workers ...
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Low-Paid Industries Rely on Gig Workers. Are They Actually Employees?